Useful Information


New cancellation policy

Plan your 2021 holidays in peace with the flexible rate, or with the possibility to use the sum paid for a future stay, in case of extraordinary limitations.


Dogs and other pets are subject to agreement with the Direction  only in low Saison. Dogs are allowed only on a lead. Dogs owner must be insured and register their dogs upon arrival. It is forbidden to introduce dogs inside the Swimmingpool area.

A surcharge of € 100,00 is required each pet.


A deposit of € 100 cash is required upon arrival to guarantee the accommodation. It will be the guest’s responsibility, upon departure, to leave the rooms tidy and clean and to refund any damage and / or shortages.

Groups of young people are subject to agreement with the Direction and a deposit of € 100 per person will be required.

Reception Opening Time


Monday- Friday 9:00-13:00/14.30-17:00 (In Winter)


Every day  8:00 – 20:00 (In Summer)

Other information


The bookings will become binding upon receipt of the deposit. The remaining balance is required one month before the day of arrival. In case of cancellation the settlement of the stay (without the deposit) will be entirely refunded.


Standard rate bookings:

bookings will become binding upon receipt of the deposit. We recomand to do the payment of the balance  prior to your arrival. In case of cancellation, the balance (without deposit) will be refunded in full.

In the event of unavoidable circumstances and / or extraordinary limitations, the deposits paid will be used for a future booking.

Bookings with non-refundable rates: reservations will become binding upon receipt of the full amount of the rent.

Bookings with flexible rates: the full amount of the rent will be taken on the express date according to the cancellation conditions.
During the high season, the arrival and departure days are preferably Tuesday, Thursday and Saturday.


Any preferences regarding the number of accommodation and specific locations will be satisfied as far as possible and without any constraint for the booking office. However, we assure our utmost attention to your requests.
The accommodation can accommodate the maximum number of people equal to the beds allowed. In relation to this, children count as presence and pay starting from the age of 3.


In the event of cancellation, the deposit will not be reimbursed.

The not refoundable rate will not be refunded

Early departures or late arrivals will not be refunded.



Unable to perform the inspection departures after hours are subject to agreement.


When registering each person will be given an identification bracelet which the guest is obliged to wear during the entire stay at our campsite. The bracelet will be placed on arrival and removed on the day of departure by a person of the reception staff.


Visits are allowed without a vehicle, and only with prior registration on the entrance / reception and charging according valid price list.




Visitors : 0-2 years old Gratis; from 3 year old € 16 per person

Tennis court : € 16,00 /h; guest of resort Los Nidos: gratis; affiliate guests : € 9,00/h.

Wellness area: € 10,00 per person

Cot or cradle : € 6,00 per day

High chair : € 20,00/week or € 5,00/day

Stroller: € 20,00/week  or  € 5,00/day

Bike rental : € 10,00/ day

Tennis rackets rental : € 3,00

Breakfast : € 9,00/ person if not included

Early check in from 13:00 o’clock: € 35,00

Late check out until 16:00 o’clock : € 45,00

Day use until 20:00 o’clock: € 70,00

Coin washing machine and coind dryer: € 4,00/washing cycle

Additional linen rental : bed linen € 6,00/ person  and towels € 6,00/person

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